HubSpot Investigates Cybersecurity Incident Affecting Customer Accounts Image credit: Hubspot blog |
Robinson stated that HubSpot activated its incident response procedures and has been contacting affected customers since June 22, taking necessary steps to revoke the unauthorized access and safeguard customer data. However, when asked by TechCrunch, the company did not confirm if it had received any communication from the malicious actors.
HubSpot, a U.S.-based company specializing in customer relationship management (CRM) and marketing automation software, has a market cap of nearly $30 billion. The extent of the incident and the number of affected customers remain unclear at this time. HubSpot serves over 216,000 corporate clients, including notable names like Discord, Eventbrite, and Talkspace.
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