HubSpot Investigates Cybersecurity Incident Affecting Customer Accounts

 

HubSpot Investigates Cybersecurity Incident Affecting Customer Accounts
Image credit: Hubspot blog 

HubSpot, a leading marketing and sales software company, announced on Friday that it is investigating a cybersecurity incident. Rumors of a cyberattack against HubSpot had begun circulating on social media. HubSpot’s chief information security officer, Alyssa Robinson, confirmed that the company identified a security incident where bad actors targeted a limited number of customers to gain unauthorized access to their accounts.

Robinson stated that HubSpot activated its incident response procedures and has been contacting affected customers since June 22, taking necessary steps to revoke the unauthorized access and safeguard customer data. However, when asked by TechCrunch, the company did not confirm if it had received any communication from the malicious actors.

HubSpot, a U.S.-based company specializing in customer relationship management (CRM) and marketing automation software, has a market cap of nearly $30 billion. The extent of the incident and the number of affected customers remain unclear at this time. HubSpot serves over 216,000 corporate clients, including notable names like Discord, Eventbrite, and Talkspace.